My wrists are very small/large, will the MantraBand fit?
MantraBand bracelets are fully adjustable and will fit most wrist sizes. They will not fall off if adjusted properly. Adjusting is very simple. With the bracelet off of your wrist, encircle one hand firmly over the edge on one end of the bracelet and make your adjustment by bending this portion of the bracelet. Bend gently and adjust a little each time. Do the same on the other side.
Will MantraBand break when I try to adjust?
MantraBands look delicate, but they are very sturdy, made to be worn everyday and last a lifetime. We guarantee that your MantraBand will not break while adjusting.
I made a mistake in shipping address, can I change it?
Our warehouse takes pride in shipping items out as soon as possible. Many of the orders will be processed within 2 hours after you place the order. We are unable to make any changes once an order begins processing, but we do accepts returns and exchanges at any time, and would be happy to reship your order if it is undeliverable as addressed.
I am purchasing a gift, can you exclude price information?
Price and billing info are not included in packages. Please be sure to put your name in the gift message box (on the shopping cart page), so the recipient will know that the gift is from you.
Can I make a change to my order?
We do our best to process and ship orders quickly. Once the order is placed, unfortunately we cannot make any changes.
Do you make custom bracelets?
At this time we do not accept custom orders.
Do you ship internationally?
Yes. We offer free standard (first class) shipping for orders of $100 and up. The charge for all other orders is flat $10. We also offer Priority and Express Mail options for faster delivery. You can see the cost and delivery timeframe for those at checkout. Please make sure that your address is written completely in English when you checkout so the system recognizes the address. Most of our international orders arrive within 2-3 weeks, but depending on the country, they may take up to 4-5 weeks to arrive. Shipments to Canada and Australia arrive faster.
I've placed my order, when should I expect to receive it?
All orders are shipped within 1-2 days. US orders take 3-5 business days for delivery. UK, EU, and AU orders may take 14-21 business days to arrive. Pre-ordered bracelets will be shipped on the date shown on product page.
Do you charge sales tax?
Our company is registered and located in California, so we only charge sales tax on orders that ship to a California address. Sales tax is automatically calculated by our shopping cart provider based on recipient's zip code.
Do you accept returns or exchanges?
Yes. If you are not completely satisfied with your purchase for any reason, please email us at email@example.com to arrange a return or exchange. Returns and exchanges are accepted within 30 days of purchase. Return shipping costs are responsibility of the customer. You will receive a full refund on your returned item once it is received.
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What currencies do you accept?
All payments are in US Dollars.
No card information is ever saved at MantraBand and it remains the private property of the card holder at all times before, during, and after the product purchase.
We at MantraBand take active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. MantraBand does NOT keep credit card information on record.
Do I need a PayPal account to purchase from this store?
No. PayPal will process payments even if you don't have an account.
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard, American Express, and PayPal.